WSQ Apply Technology Application (SFw) CRS-Q-0040312-TOU


On completion of this unit, participants would have learnt the essential technological knowledge and skills and be able to apply them in streamlining work practices and business processes in industry.

Course Outline

1. Recognise the operational technologies used in business activities.
2. Embrace new technologies to streamline work operations and business processes.
3. Conduct feasibility trials of new technologies.
4. Assist & support technology application, usage and technology implementation plans.
5. Prepare to provide technology user support and address user feedback.



  • 22 hours (includes 4 hours e-learning)
  • 3 days (Full-Time), 2 weeks (Part-Time)

Mode of Instruction

This 22-hours course uses:
• Mini lectures - to succinctly explain the concepts and theories.
• Interactive activities - Group discussions on knowledge and procedural process.
• Group and individual exercises for practical activities including role-plays.
• Independent learning sessions to practice skills and evaluate own progress based on case-studies and games.
• Mutual sharing and feedback on performance through all formal and informal learning activities and games.

Trainer-Student Ratio - 1:20


Upon successful completion of the course and passing all assessments, participant will be awarded with a Statement of Attainment (SOA) by SSG.


Target Audience

The main target audience are operational staff from the tourism industry sectors. The job role(s)/occupations that this unit would 
be relevant to may include:
- Assistant Event Executive/ Assistant Project Executive
- Assistant Event Operations Executive
- Assistant Customer Support Executive
- Assistant Travel Consultant (Customer Support)
- Other entry or operational role may be considered

Please click on the button below to register your interest.

Entry Requirement

  • ES WSQ WPL level 5 and above or
  • Preferably 1 GCE ‘N’ Level pass or Equivalent



Tuition Fee
Self Sponsored for SC / PR ≥ 21 years above
Less SSG Funding
Tuition Fee after Funding
7% GST
NETT Fee Payable
Self Sponsored for SC ≥ 40 years and above
Less SSG Funding
Tuition Fee after Funding
7% GST
NETT Fee Payable
Other Fee
Application Fee (non-refundable)
NETT Fee Payable


Company Sponsor for Non-SMEs and SMEs

Course Fee Subsidy of up to **90% and **Absentee Payroll Funding for Singaporeans and Permanent Residents Employees

**Subjected to SkillsFuture Singapore (SSG) Terms and Conditions.


Click here to view the terms & conditions for SSG Funding.

Click here to view other chargable fees for students.