WSQ Diploma in Tour & Travel Services
Introduction
The WSQ Diploma in Tour and Travel Services is a qualification developed within a national framework that equips learners with skills and knowledge to become a competent management in the fast-changing tourism industry. Learners are required to complete a wide range of modules ranging from budget, market research, ethics, business strategies, managing change and crisis, human resource and travel operations.
Course Objectives
Upon completion of this programme, learners will be able to apply a wide-range of management skills and knowledge including:
| No. | Units | |
| 1. | Lead with Service Vision (16 hours) | |
| 2. | Direct Market Research (20 hours) | |
| 3. | Develop and Implement Business Strategies (32 hours) | |
| 4. | Develop Relationship with New Corporate Clients (24 hours) | |
| 5. | Apply Ethics and Transparent Business Practices (24 hours) | |
| 6. | Manage Travel Operations (24 hours) | |
| 7. | Develop Risk Management Plan (24 hours) | |
| 8. | Manage Crisis Situation (16 hours) | |
| 9. | Manage Visitor Services (16 hours) | |
| 10. | Manage Training (24 hours) | |
| 11. | Manage Budget (40 hours) | |
Duration
- Full Time: 6 months
- Part Time: 8 months
Mode of Instruction
Lectures, group discussions, assessments, case-studies, exercises and activities
Certification
Upon successful completion of the course, participants will receive a WSQ Diploma in Tour & Travel Services certificate.
Benefits of WSQ Tourism
- All course syllabus, curriculum, and structure under WSQ framework are designed in accordance to the industry needs of Singapore and skills sets standards by the SkillsFuture Singapore. (SSG).
- Students can benefit through a combination of learning instructions during the course of their studies.
- The Tourism WSQ is recognised by the industry, and allows recognition of learning achievements through a variety of learning options.
- Certificates are directly awarded by SSG; nationally endorsed and recognised by the tourism industry.
- WSQ qualifications will help enhance employability locally or overseas.
SkillsFuture Qualification Award
Note – Eligible for SkillsFuture Qualification Award* of $1,000 cash upon certified competent for WSQ Diploma for Singapore Citizens.
*Terms and conditions apply
Click here to view the terms & conditions.
Please click on button below to register your interest in WSQ Diploma in Tour & Travel Services.
Entry Requirement
- GCE ‘O’ Level with credits in English and Mathematics OR
- WSQ Advanced Certificate OR
- WSQ ES WPLN Level 5
Please click on button below to register your interest in WSQ Diploma in Tour & Travel Services.
Fees
Self Sponsored Singapore Citizen / Singapore PR ≥ 21 years above
Self Sponsored Singapore Citizen ≥ 40 years above only
Self Sponsored Singapore Citizen only ≥ 35 years old ≤ $2000 WTS
Other Fee
SkillsFuture Qualification Award
Note – Eligible for SkillsFuture Qualification Award* of $1,000 cash upon certified competent for WSQ Diploma for Singapore Citizens.
*Terms and conditions apply
Click here to view the terms & conditions.
Please click on button below to register your interest in WSQ Diploma in Tour & Travel Services.
Click here to view the terms & conditions for SSG Funding.
Class Commencement Dates
For Commencement dates, kindly refer to our Programme Calendar.
