WSQ Handle Cruise Packages

Introduction

The cruise ship industry is one of the largest components of tourism and is experiencing rapid growth. Handle Cruise Packages brings the learners into the exciting World of the 21th century Cruising Industry. It equips learners with the knowledge of how to handle customer’s needs, preferences and requests as well as processing and managing the cruise booking which involves in planning an itinerary that best fits their vacation expectations finalizing the details with the customer. 

It also enables learners to co-ordinate departure and learns the art of handling customers and liaison with cruise operator before embarkation and acquiring feedbacks. They learn time management skills, problem solving approach as well as crowd management techniques through role-play and in real time environment.  

Course Objectives

Upon completion of this programme, learners will be able to apply a wide-range of management skills and knowledge including:

No. Units  
1. Handle Cruise Packages (20 hours)  
2. Provide Tour Consultancy (20 hours)  
     
     
 

Duration

  • 40 hours

Mode of Instruction


Lectures, discussions, assessments, demonstrations, case-studies, practical exercises and activities 

Certification


Upon successful completion of the programme, participants will receive the WSQ Statement of Attainments (SOAs).

Benefits of WSQ Tourism

  • All course syllabus, curriculum, and structure under WSQ framework are designed in accordance to the industry needs of Singapore and skills sets standards by the Singapore Workforce Development Agency (WDA).
  • Students can benefit through a combination of learning instructions during the course of their studies.
  • The Tourism WSQ is recognised by the industry, and allows recognition of learning achievements through a variety of learning options.
  • Certificates are directly awarded by WDA; nationally endorsed and recognised by the tourism industry.
  • WSQ qualifications will help enhance employability locally or overseas.

 

 

Entry Requirement

  • GCE ‘N’ Level with credits in English and Mathematics OR
  • WSQ ES WPLN Level 4

Fees

S$
Tuition Fee
720.00
Self Sponsored Singapore Citizen / Singapore PR ≥ 21 years above
 
Less WDA Funding 
576.00
Tuition Fee after WDA Funding
144.00
GST
50.40
NETT Fee Payable
194.40
Self Sponsored Singapore Citizen ≥ 40 years above only
 
Less WDA Funding 
648.00
Tuition Fee after WDA Funding
72.00
GST
50.40
NETT Fee Payable
122.40
Self Sponsored Singapore Citizen only ≥ 35 years old ≤ $1900 WTS
 
Less WDA Funding
684.00
Tuition Fee after WDA Funding
36.00
GST
50.40
NETT Fee Payable
86.40
Other Fee
 
Application Fee (non-refundable)
20.00
GST
1.40
NETT Fee Payable
21.40

Click here to view the terms & conditions for WDA Funding.

To check with student service support staff for other chargeable fees

Class Commencement Dates

For Commencement dates, kindly refer to our Programme Calendar.