WSQ Manage Training (SFw)

Introduction

This unit covers knowledge, skills and application skills in managing training. It specifies the knowledge, skills and attitudes required to conduct training needs assessment, design, develop and implement training plans as well as to evaluate training effectiveness.
 

Course Outline

LU 1: Conduct training needs assessment and analysis in accordance with business goals and objectives
LU 2: Design training plan in accordance with identified training needs
LU 3: Develop training materials to support training plan
LU 4: Implement training plan within established timelines and budget
LU 5: Conduct evaluation of training effectiveness in accordance with training evaluation guidelines
 

Duration

  • 24 hours
  • 3 days (Full-Time), 2 weeks (Part-Time)
     

Mode of Instruction

This 24-hour course uses:
• Mini lectures - to succinctly explain the concepts and theories
• Interactive activities - Group discussions on knowledge and procedural process.
• Group and individual exercises for practical activities including role-plays.
• Independent learning sessions to practice skills and evaluate own progress based on case-studies and games.
• Mutual sharing and feedback on performance through all formal and informal learning activities and games.

Trainer-Student Ratio - 1:20
 

Certification

Upon successful completion of the course and passing all assessments, participant will be awarded with a Statement of Attainment (SOA) by SSG.
 

Target Group

  • The main target audience is service staff from the tourism industry sectors. The job role(s)/occupations that this unit would be relevant to may include:
    • Attraction Operation Manager
    • Travel Account Manager
    • Travel Operation Manager
    • Event Services Manager
    • Other Managerial roles in the Tourism industry may be considered

 

 

Entry Requirement

  • ES WSQ WPL level 6 and above or
  • Preferably 1 GCE ‘O’ Level pass or equivalent
     

Fees

S$
Tuition Fee
500.00
Self Sponsored Singapore Citizen / Singapore PR ≥ 21 years above 
 
Less WDA Funding (After 50% of Tuition Fee)
250.00
Tuition Fee after Funding
250.00
GST
35.00
NETT Fee Payable
285.00
Self Sponsored Singapore Citizen ≥ 40 years above only
 
Less WDA Funding (After 90% of Tuition Fee)
450.00
Tuition Fee after Funding
50.00
GST
35.00
NETT Fee Payable
85.00
Self Sponsored Singapore Citizen only ≥ 35 years old ≤ $1900  WTS  
 
Less WDA Funding (After 95% of Tuition Fee)
475.00
Tuition Fee after Funding
25.00
GST
35.00
NETT Fee Payable
60.00
Other Fee
 
Application Fee (non-refundable)
30.00
GST
2.10
NETT Fee Payable
32.10

Click here to view the terms & conditions for WDA Funding.

Click here to view other chargable fees for students.

Class Commencement Dates

For Commencement dates, kindly refer to our Programme Calendar.