LOCAL

WSQ Provide Visitor Information (SFw) (Synchronous e-learning) CRS-Q-0036466-TOU

Course Info

Entry Requirements

Course Fees

Commencement Dates

Introduction

On completion of this unit, participants would have acquired the knowledge and application skills that will help them to provide visitor information, orientate, and assist visitors by providing directions on attractions sites that enhance positive customer experience.

Course Outline

1. Developing background knowledge about site.

2. Gathering and recording visitor information statistics.

3. Orientating visitors to attraction site.

4. Assisting groups.

5. Outlining public programmes and schedules.

6. Providing directions.

Duration

24 hours
3 days (Full-Time), 2 weeks (Part-Time)

Mode of Instruction

This 24-hours course uses:

• Mini lectures - to succinctly explain the concepts and theories.

• Interactive activities - Group discussions on knowledge and procedural process.

• Group and individual exercises for practical activities including role-plays.

• Independent learning sessions to practice skills and evaluate own progress based on case-studies and games.

• Mutual sharing and feedback on performance through all formal and informal learning activities and games.

Trainer-Student Ratio - 1:20

Certification

Upon successful completion of the course and passing all assessments, participant will be awarded with a Statement of Attainment (SOA) by SSG.

Target Audience

The main target audience are operational and/or entry level staff from the tourism industry sectors. The job role(s)/occupations that

this unit would be relevant to may include:

• Operation Crew

• Admission and Ticketing Crew

• Membership Crew

• Other operational roles in the Tourism industry may be considered

Please click on the button below to register your interest.

Entry Requirement

ES WSQ WPL level 5 and above or
Preferably 1 GCE ‘N’ Level pass or Equivalent

Fees

Tuition Fee

450.00

Self Sponsored for SC / PR ≥ 21 years above

Less SSG Funding

360.00

Tuition Fee after Funding

90.00

7% GST

31.50

NETT Fee Payable

121.50

Self Sponsored for SC ≥ 40 years and above

Less SSG Funding

405.00

Tuition Fee after Funding

45.00

7% GST

31.50

NETT Fee Payable

76.50

Non-Tuition Fees

Application Fee (non-refundable)

30.00

GST

2.10

NETT Fee Payable

32.10

Company Sponsor for Non-SMEs and SMEs

Course Fee Subsidy of up to **90% and **Absentee Payroll Funding for Singaporeans and Permanent Residents Employees

**Subjected to SkillsFuture Singapore (SSG) Terms and Conditions.

Click here to view the terms & conditions for SSG Funding.

Click here to view other chargable fees for students.