WSQ Tourist Guide Programme (Mandarin)
Introduction
The WSQ Tourist Guide Training Programme aims to equip learners with the essential knowledge and application skills to describe Singapore heritage, culture, key landmarks, memorials, recommend Singapore experience, write & review tour commentary, conduct tour and enhance the guiding techniques of learners.
Course Objectives
Upon completion of this programme, learners will be able to apply a wide-range of skills and knowledge including:
| No. | Units | |
| 1. | Create Customer Experience | |
| 2. | Handle Arrival and Departure of Visitors | |
| 3. | Promote Singapore as a Tourist Destination + Apply Tourism Knowledge (Integrated) | |
| 4. | Write Tour Commentary | |
| 5. | Conduct Tour |
Duration
- E-learning (50 hours)
- Applied Learning (182 hours)
- Assessment (12 hours)
-
Part-time: Class room Training (Tue & Thu:6.45 to 9.45pm and Sat: 9.00am to 4.00pm or )
Practical Trips (Sat: 9.00am to 6.00pm and Some Suns: 9.00am to 6.00pm)
- Full-time: Classroom Training & Practical Trips (Mon - Fri, 9.00am - 6.00pm)
Mode of Instruction
E-learning, lectures (short presentation), group activities, discussions, peer sharing, case studies, role play, field tour practical exercises and written assignments
Trainer-Student Ratio - 1:20
Certification
Compulsory to
- Attend Course Preview
- Apply for Course
- Attend and pass the Interview assesment
Benefits of WSQ Tourism
- All course syllabus, curriculum, and structure under WSQ framework are designed in accordance to the industry needs of Singapore and skills sets standards by the SkillsFuture Singapore (SSG).
- Students can benefit through a combination of learning instructions during the course of their studies.
- The Tourism WSQ is recognised by the industry, and allows recognition of learning achievements through a variety of learning options.
- Certificates are directly awarded by SSG; nationally endorsed and recognised by the tourism industry.
- WSQ qualifications will help enhance employability locally or overseas.
Career Prospects:
- Product & Experience Development Executive
- Tourist Guide
- Tourist Guide Trainer / Assessor
Please click on button below to register your interest Programme.
Please click on either the English / Mandarin button below to register for the course preview.
Entry Requirement
· Over 21 years old of age and medically fit
· Possess a GCE 'O' Level Certificate or equivalent with the following language proficiency :
Guiding Language in Mandarin:
i) At least 1 GCE 'O' Level pass in Chinese (min. Grade B4); or
ii) Business Chinese Test level 4 and
iii) Primary 6 pass in English or WPL level 3 AND
iv) Basic understanding of Tourism industry and organisational products and services
v) Preferably 1 year of working experience in travel related industry
· Attitudes that include:
o Being honest to visitors and management
o Being warm, friendly and helpful
o Being welcoming to visitors
o Being prompt and proactive in meeting visitor needs
o Being passionate in providing customer experience attraction / destination
Please click on button below to register your interest Programme.
Please click on either the English / Mandarin button below to register for the course preview.
Fees
Self Sponsored Singapore Citizen / Singapore PR ≥ 21 years above
Self Sponsored Singapore Citizen ≥ 40 years above only
Other Fee
Company Sponsor for Non-SMEs and SMEs
Course Fee Subsidy of up to **90% and **Absentee Payroll Funding for Singaporeans and Permanent Residents Employees
**Subjected to SkillsFuture Singapore (SSG) Terms and Conditions.
Click here to view the terms & conditions for SSG Funding.
Class Commencement Dates
For Commencement dates, kindly refer to our Programme Calendar.
