IATA Foundation in Travel & Tourism Diploma (no schedule)


The IATA Foundation in Travel & Tourism Diploma gives the participant a strong competitive edge to start a successful career in the Tourism industry.

Learners learn how to provide the most suitable routing, transportation, air fare and tour products that meet the client’s travel needs. Grasp world geography and best practices in delivery exceptional customer service.


Upon completion of this programme, learners will be able apply a wide-range of skills and knowledge including:

  • Make appropriate travel arrangements and reservations
  • Calculate and quote appropriate air fares
  • Complete international travel documents in accordance with the applicable IATA rules and procedures
  • Answer customers’ queries, quote rates and supplements, explain conditions and book tour products
  • Acquire the necessary skills and knowledge to ensure that front-line contact with the customer is outstanding
  • Understand the role of information technology - Global Distribution Systems and the Internet
  • Handle all major aspects of the travel agency business
  • Provide accurate advice to clients on major tourist destinations
  • Produce customised and international inclusive tours
  • Sell international business, incentive and conference travel arrangements
  • Construct complex fares and routings by applying advanced IATA fare construction principles; issue and re-issue tickets and other documents for all types of international journeys
  • Familiarise with common national requirements, IATA’s Regulations and the role of the National Travel Agents’ Associations
  • Learn effective selling skills
  • Understand the Billing and Settlement System to give your travel operation a distinct operational advantage


  • By studying this course and successfully completing the examinations, students will be awarded with the IATA Foundation in Travel & Tourism Diploma and are entitled to use the letters DTTF after their name.
  • Be on the leading edge for e-ticketing global implementation.
  • Over 200 million people work in the travel and tourism industry worldwide. IATA’s international travel & tourism training programme is designed to give students the skills and knowledge to maximise their career opportunities in this rapidly expanding industry.

Course Outline

No. Units
1. The Travel & Tourism Industry and the Travel Professional (12 hours)
2. Geography in Travel Planning (9 hours)
3. Travel Formalities (9 hours)
4. Air Transport Essentials (9 hours)
5. Land Transport: Introduction to Rail Products
6. Land Transport: Car & Camper (6 hours)
7. Hotel Products and Services (9 hours)
8. Water Transport: Ferries & Cruise (9 hours)
9. Tour Packages (9 hours)
10. Serving the Travel Customer (9 hours)
11. Technology in Travel Industry (15 hours)
12. Fundamentals in Air Fares and Ticketing (49 hours)
13. Electronic Booking Tools (20 hours)



  • Full Time: 6 Months
  • Part Time: 6 Months

Mode of Instruction

Lectures, group discussions, case-studies, exercises, activities and assessments



The IATA Foundation in Travel & Tourism Diploma certificate will be awarded upon attaining at least 60% pass in the examination, and achieving 75% attendance.


Please click on button below to register your interest in IATA Foundation in Travel & Tourism Diploma.



Entry Requirement

  • GCE 'O' Level with minimum credit in English and Mathematics OR
  • Basic knowledge of Airfares & Ticketing OR
  • WSQ ESS Workplace Literacy & Numeracy Level 5

Please click on button below to register your interest in IATA Foundation in Travel & Tourism Diploma.



Self-Paying Applicants
Examination Fee
Tuition Fee
Total Amount
Miscellaneous Fees
Re-Examination Fee (1st Attempt)
7% GST
Miscellaneous Fees
Re-Examination Fee (2nd Attempt)
7% GST
Non-Tuition Fee
Application Fee (Non Refundable) Payable upon registration
7% GST

Please click on button below to register your interest in IATA Foundation in Travel & Tourism Diploma.



Travel Agents can claim up to 50% of course fee from STB's TIP-iT Fund *,alternatively company can also claim via PIC.

Class Commencement Dates

For Commencement dates, kindly refer to our Programme Calendar.