WSQ Certificate in Hotel & Accommodation Services (Front Office) (no schedule)

Introduction

The WSQ Certificate in Hotel & Accommodation Services is an operations level qualification that required participants to undergo 4 Core and 3 Elective Units in a competency-based setting.  

Graduates of WSQ Certificate in Hotel & Accommodation Services will not only gain operational skills and knowledge specific to attractions sectors, but also the crucial customer service skills, safety and security in workplace environment, and essential tourism knowledge.  

Course Objectives

Upon completion of this programme, learners will be able to apply a wide-range of management skills and knowledge including:

No. Units  
1. Interact with Guests (12 hours)  
2.  Work Safely (12 hours)  
3. Provide Safety and Security for Guests (12 hours)  
4.  Promote Tourism (16 hours)  
5.  Maintain Guest/Resident Account (28 hours)  
6. Handle Guest/Resident Arrival (40 hours)  
7.  Handle Guest/Resident Departure (24 hours)  

 

Duration

  • Full Time: 4 months
  • Part Time: 6 months

Mode of Instruction


Lectures, discussions, assessments, demonstration, case-studies, practical exercises and activities

Certification


Upon successful completion of the course, participants will receive a WSQ Certificate in Hotel & Accommodation Services (Front Office) certificate.

Benefits of WSQ Tourism

  • All course syllabus, curriculum, and structure under WSQ framework are designed in accordance to the industry needs of Singapore and skills sets standards by the Singapore Workforce Development Agency (SSG).
  • Students can benefit through a combination of learning instructions during the course of their studies.
  • The Tourism WSQ is recognised by the industry, and allows recognition of learning achievements through a variety of learning options.
  • Certificates are directly awarded by SSG; nationally endorsed and recognised by the tourism industry.
  • WSQ qualifications will help enhance employability locally or overseas.

 

Entry Requirement

  • GCE 'N' Level with minimum credit in English and Mathematics OR
  • WSQ ESS Workplace Literacy & Numeracy Level 4

Fees

S$
Tuition Fee
3,500.00
Self Sponsored Singapore Citizen / Singapore PR ≥ 21 years above
 
Less SSG Funding 
2,567.17
Tuition Fee after SSG Funding
932.83
GST
245.00
NETT Fee Payable
1,177.83
Self Sponsored Singapore Citizen ≥ 40 years above only
 
Less SSG Funding 
3,150.00
Tuition Fee after SSG Funding
350.00
GST
245.00
NETT Fee Payable
595.00
Self Sponsored Singapore Citizen only ≥ 35 years old ≤ $2000 WTS
 
Less SSG Funding 
3,325.00
Tuition Fee after SSG Funding
175.00
GST
245.00
NETT Fee Payable
420.00
Other Fee
 
Application Fee (non-refundable)
130.00
GST
9.10
NETT Fee Payable
139.10

Click here to view the terms & conditions for SSG Funding.

To check with student service support staff for other chargeable fees

Class Commencement Dates

For Commencement dates, kindly refer to our Programme Calendar.