WSQ Skills Advancement Pack (Front Office)

Course Objective

To equip participant with the fundamental skills for those who are new to the Front Office environment of the Hospitality sector.

Units

Handle Guest/Resident Arrival

Handle Guest/Resident Departure

Promote Tourism

Duration

Full Time: 3 months

Mode of Instruction

Lectures, discussions, demonstrations, case-studies, practical exercises, activities and assessments

Certification

Upon successful completion of the programme, participants will receive 3 Statement of Attainments (SOAs). For progression, participants can pursue a WSQ Certificate in Hotel & Accommodation Services (Front Office).

 

Entry Requirement

  • GCE 'N' Level with pass in English and Mathematics OR
  • WSQ ESS Workplace Literacy & Numeracy Level 4

Course Fees

Fees Payable
S$
Tuition Fee
1,200.00
Less WDA Funding (90% of Tuition Fee)
1,080.00
Tuition Fee After Funding
120.00
Non-Tuition Fee
 
Application Fee
130.00
7% GST
(Tuition Fee After Funding & Application Fee)
17.50
NETT Fee Payable for Singaporean / PR
267.50

Terms & Conditions for WDA Funding

Company-Sponsored Applicant
  • Applicant must be Singaporean or Singapore PR.
  • Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments.
  • Application fee, re-assessment fee and any other fees are not funded by WDA.
  • Should the applicant resign or be terminated, the sponsoring company will not be eligible for funding. If applicant wishes to continue with the course, he/she can apply as Self-Paying Applicant. Terms and conditions apply.
  • The absentee payroll will be disbursed to the company through SKILLSCONNECT when the participant has fulfilled ALL the following:
    • Completed ALL the required SOAs.
    • Completed full training within 3 months and pass ALL assessments.
Self-Paying Applicant
  • Applicant must be Singaporean or Singapore PR.
  • Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments.
  • Application fee, re-assessment fee and any other fees are not funded by WDA.
  • Applicants are liable to pay back the funding if ANY of the following is not fulfi lled:
    • Completed ALL the required SOAs.
    • Completed full training within 3 months and pass ALL assessments.
  • Self-paying applicants are NOT entitled to absentee payroll.
  • Applicant must pass the interview conducted by TMIS.

Click here to view other chargable fees for students.

Class Commencement Dates

For Commencement dates, kindly refer to our Programme Calendar.