TGS – 2020503662
Introduction
This course is jointly developed by Tourism Management Institute of Singapore (TMIS). This programme cover the knowledge and skills in conducting pre-tour briefings for outbound travel groups, lead tour groups across international borders and providing service recovery for emergencies and tour group conflicts during outbound travel.
Course Objectives
- Conduct pre-tour briefings for outbound travel groups.
- Lead tour groups across international borders.
- Provide service recovery for emergencies and tour group conflicts during outbound travel
Duration
- 40 hours
- 5 days (Full-Time)
- 5 weeks (Part-Time)
Mode of Instruction
This 40-hours course uses:
- Mini lectures - to succinctly explain the concepts and theories
- Interactive activities - Group discussions on knowledge and procedural process.
- Field Trips – For experiential learning at the airport & cruise terminal.
- Group and individual exercises for practical activities including role-plays.
- Independent learning sessions to practice skills and evaluate own progress based on case-studies and games.
- Mutual sharing and feedback on performance through all formal and informal learning activities and games.
- Trainer-Student Ratio - 1:20
Certification
Upon successful completion of the course and passing all assessments, participant will be awarded with a Statement of Attainment (SOA) by SSG.
Target Audience
The main target audience are individual who wishes to become a tour leader. The job role(s)/occupations that this unit would be relevant to include:
- Tour Leader
- Travel Operations Manager
- New entrants to the Travel & Tourism industry
Entry Requirement
| S$ | |
|---|---|
| Tuition Fee | 875.60 |
SELF SPONSORED SINGAPORE CITIZEN / SINGAPORE PR ≥ 21 YEARS ABOVE |
|
| Less SSG Funding (Up to 50% of Tuition Fee) | 437.80 |
| Tuition Fee after Funding | 437.80 |
| GST | 78.80 |
| NETT Fee Payable | 516.60 |
SELF SPONSORED SINGAPORE CITIZEN ≥ 40 YEARS ABOVE ONLY |
|
| Less SSG Funding (Up to 70% of Tuition Fee) | 612.92 |
| Tuition Fee after Funding | 262.68 |
| GST | 78.80 |
| NETT Fee Payable | 341.48 |
OTHER FEE |
|
| Application Fee (non-refundable) | 10.00 |
| GST | 0.90 |
| NETT Fee Payable | 10.90 |
|
Company Sponsor for Non-SMEs and SMEs Course Fee Subsidy of up to **70% and **Absentee Payroll Funding for Singaporeans and Permanent Residents Employees **Subjected to SkillsFuture Singapore (SSG) Terms and Conditions.
|
Programme Calendar 2026
| Jan | Feb | Mar | Apr |
|---|---|---|---|
| 19 Jan – 27 Jan (FT) | 23 Feb – 3 Mar (FT) | 23 Mar – 31 Mar (FT) | 20 Apr – 28 Apr (FT) |
| May | Jun | Jul | Aug |
| 25 May – 4 Jun (FT) | 22 Jun – 20 Jun (FT) | 27 Jul – 4 Aug (FT) | 24 Aug – 1 Sep (FT) |
| Sep | Oct | Nov | Dec |
| 21 Sep – 29 Sep (FT) | 26 Oct – 3 Nov (FT) | 23 Nov – 1 Dec (FT) | 21 Dec - 4 Jan 2027 (FT) |
PT: Part-Time
FT: Full-Time
Enhanced Training Support for SMEs
For more information, click here.
Terms & Conditions for SSG Funding
Company-Sponsored Applicant
Short – Course Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for the unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes application fee and re-assessment fee.
- Should the applicant resign or be terminated during the training, the sponsoring company will not be eligible for funding. If applicant wishes to continue with the course, he/she can apply as Self-Paying Applicant. Terms and conditions apply.
- The absentee payroll will be disbursed to the company through Enterprise Portal for Jobs and Skills (EPJS) when the participant attain ALL the required SOAs.
- Applicant must indicate that he/she fully understands the terms and conditions for the SSG funding.
Self-Sponsored Applicant
Short – Course Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for the unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes Application fee and re-assessment fee.
- Applicant is liable to pay back the funding if ANY of the following is NOT fulfilled:
- Achieved 75% attendance for EVERY units
- Completed ALL the required units and pass ALL assessments - Self-paying applicants are NOT entitled to absentee payroll.
- Applicant must indicate that he/she fully understands the terms and conditions for the SSG funding.
*SSG Funding is up to 70%, is subjected to Applicant’s age and citizenship.
